{"id":1311,"date":"2023-09-06T09:15:19","date_gmt":"2023-09-06T07:15:19","guid":{"rendered":"https:\/\/www.lasos.com\/en\/?page_id=1311"},"modified":"2023-11-10T10:52:41","modified_gmt":"2023-11-10T09:52:41","slug":"iso-9001","status":"publish","type":"page","link":"https:\/\/l23ds.lasos.com\/en\/company\/iso-9001\/","title":{"rendered":"Quality Management"},"content":{"rendered":"
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We place the highest importance on effective quality assurance and sustainable quality management. To achieve a continuous improvement process in all business areas, we have established a comprehensive quality management system. This system is certified by T\u00dcV S\u00fcd according to DIN EN ISO 9001 and enables us to ensure sustainable quality assurance across processes, spanning from IT, quality management, to maintaining our customer relationships.<\/p>\n\n\n\n

<\/object>ISO 9001 Certificate<\/a>Herunterladen<\/a><\/div>\n\n<\/div><\/div><\/div>\n\n
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We meet all requirements<\/h2>\n\n\n
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Customer satisfaction<\/h3>\n\n\n\n

We regularly gather our customers’ IT forensic-related requests and fulfill them as comprehensively as possible.<\/p>\n\n<\/div><\/div><\/div>\n\n

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Quality thinking<\/h3>\n\n\n\n

All employees share the same understanding of quality and actively participate in the process of continuous improvement.<\/p>\n\n<\/div><\/div><\/div>\n\n

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Error avoidance<\/h3>\n\n\n\n

We use efficient tools and audited procedures to detect and prevent non-tolerable deviations early.<\/p>\n\n<\/div><\/div><\/div>\n\n

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Control and optimization<\/h3>\n\n\n\n

In internal audits, we regularly assess the effectiveness and efficiency of the Quality Management System (QMS), ensuring a continuous optimization process.<\/p>\n\n<\/div><\/div><\/div>\n\n

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Four-eye principle<\/h3>\n\n\n\n

Results are reviewed for quality assurance by a second, external employee not involved in the process.<\/p>\n\n<\/div><\/div><\/div>\n\n

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Employee integration<\/h3>\n\n\n\n

With a special training plan and our own mentoring concept, we ensure the rapid integration of new employees<\/p>\n\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n

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Results of quality management<\/h2>\n\n\n
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Enhanced customer orientation<\/h3>\n\n\n\n

We maintain continuous contact with our customers. This keeps them informed about the status of their orders and allows them to be actively involved in the development and improvement of processes and support tools.<\/p>\n\n<\/div><\/div><\/div>\n\n

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Measurable quality objectives<\/h3>\n\n\n\n

To measure and continuously improve quality management, we establish measurable quality objectives and publish them. All quality objectives are then regularly reviewed and thoroughly assessed by us.<\/p>\n\n<\/div><\/div><\/div>\n\n

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Optimized order processing<\/h3>\n\n\n\n

Across all business areas, every step in service delivery is meticulously documented. All processes are regularly reviewed, evaluated, and improved.<\/p>\n\n<\/div><\/div><\/div>\n\n

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Improved personnel management<\/h3>\n\n\n\n

Candidate selection and onboarding are carried out through a standardized process. All new employees are provided with information and clear guidelines and are actively supported by their colleagues.<\/p>\n\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n

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Your point of contact<\/p>\n\n\n\n

Marco Zabel<\/p>\n\n\n\n

Team leader for quality and officer for building management<\/p>\n\n\n

\n\n\n \n \n<\/span>quality@lasos.com<\/span><\/a>\n\n\n\n\n \n<\/span> +49 36 41 – 29 44 155<\/span><\/a>\n\n<\/div>\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"

We meet all requirements Results of quality management<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":66,"menu_order":91,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"class_list":["post-1311","page","type-page","status-publish"],"acf":{"subheading":""},"_links":{"self":[{"href":"https:\/\/l23ds.lasos.com\/en\/wp-json\/wp\/v2\/pages\/1311"}],"collection":[{"href":"https:\/\/l23ds.lasos.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/l23ds.lasos.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/l23ds.lasos.com\/en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/l23ds.lasos.com\/en\/wp-json\/wp\/v2\/comments?post=1311"}],"version-history":[{"count":2,"href":"https:\/\/l23ds.lasos.com\/en\/wp-json\/wp\/v2\/pages\/1311\/revisions"}],"predecessor-version":[{"id":1518,"href":"https:\/\/l23ds.lasos.com\/en\/wp-json\/wp\/v2\/pages\/1311\/revisions\/1518"}],"up":[{"embeddable":true,"href":"https:\/\/l23ds.lasos.com\/en\/wp-json\/wp\/v2\/pages\/66"}],"wp:attachment":[{"href":"https:\/\/l23ds.lasos.com\/en\/wp-json\/wp\/v2\/media?parent=1311"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}